📍Hong Kong (GMT+8) | 💻 Remote worker | ☕ Coffee lover → My availability for a coffee chat 🗣️ Fluent in Cantonese, English, Mandarin + learning German and Spanish | Connect me on LinkedIn


Hi, I am Shirley!

I lead, facilitate and designs complex communications to deliver better healthcare and education.

With over 8 years of experience in digital marketing, design, and communications, I inspire and motivate people to share, learn, ideate, reflect, plan, and solve complex problems in work, education, and social communities. I believe in visualizing thoughts as a bridge for impactful collaboration and in building organizational capabilities.

My Gallup top 5 strengths are Strategic, Relator, Learner, Achiever, Individualization.


World Cafe event calendar → https://lu.ma/u/usr-h5sJa6UrxXZocH5

My Journey

I look ahead. While I appreciate today’s expectations, I love to explore options for tomorrow, sort through what might be possible and look for opportunities to make it happen.

Helping People Learn, Collaborate and Innovate — Shirley Lam

Facilitation matters — 10 things I did in 2022 to support my pursuit in facilitation

Learning Facilitation : from Uncertainty to Confidence

What is LCW?

Scope of work







LinkedIn newsletter: Facilitation Snippet

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<aside> 💡 Weekly bite-sized insights, methods, and learnings to enable internal employees to develop a facilitative mindset for meetings and collaboration Subscribe here



📍 Facilitation Snippet : Bite-sized insights, methods, and learnings to develop a facilitative mindset

🌐 How a facilitative mindset can help you and your team collaborate

🗺️ The big picture: facilitation in 3 mins

📚 Three pillars of facilitation learning - Mindset, People, Process

💪🏻 Six key areas to strengthen facilitative mindset

💛 Being able to facilitate ourselves before facilitating others

🌟 Discovering your innate facilitation power : My Journey

👁️ Open your “facilitator’s eyes”

🚪 Open the door to facilitative leadership

🎯 Setting your 2024 facilitation goal with SMART, Atomic habit and self-assessment guide

❓ The Art of Asking Great Questions


⛽ First-time facilitating meetings? Here are 3 confidence boosters

🐋 The WHALE to handle silence in meetings

🕰️ The moments to facilitate naturally : When and How

🤯 Save your meeting from chaos, frustration and a single voice

🪜 Enabling others to facilitate: 6 lessons from guiding a friend's first session

💬 Virtual presence - Communicate early, with care and in time

🖥️ Less but Better: Virtual Meeting Facilitation

🚫 Thinking beyond the Camera: 3 reminders to facilitate camera-off sessions

👀 How visual cues drive engagement in F2F and online meetings

Process (Methods)

☕ Quick and easy demo of facilitation power - Lean Coffee

✏️ Get ready to collaborate - Sketch Something

🗣️ ORID 101 : a beginner’s guide to facilitating conversations